This post is part of "Built in the Poconos" - an ongoing series from Robert Ace Builders sharing real customer stories and builder experiences from our 75 years of combined experience across the Pocono region and beyond. Why are you calling me? Because I said I would. The Importance of Clear Communication This past week, I visited a customer’s home to take measurements for a renovation project. It was a routine site visit. I confirmed room sizes, took photos, reviewed concer